Course Guides: Office Administration

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• Printable Guides & Handouts
• Suggested Databases
• Selected E-Books
• Locations of Office Administration Resources in the Library
• Selected Books in the Library
• Online Resources
• Research Guides: includes citation help (will open in a new window)

PRINTABLE GUIDES & HANDOUTS:

• Course Guide Handout-Office Administration (PDF)

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SUGGESTED DATABASES:

• Academic Search Complete - Provides full-text articles from more than 5,500 multi-disciplinary, scholarly journals and publications.
• Business Source Complete - Provides full-text articles from nearly 1,200 business-related serials, and from reference works, reports, company profiles and more.
• LearningExpress Library - Provides a comprehensive, interactive online learning platform of practice tests and tutorial course sites. Uses a unique login; see RPCC Library Services under RPCC Support in Moodle, or stop by the Library for more information.
• LexisNexis Academic - Provides full-text articles and abstracts from newspapers, magazines, and reference sources, including legal and law resources.

Please note that when accessing the databases from off-campus, you will be prompted to login.

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SELECTED E-BOOKs:

eBook Collection from EBSCOhost is our largest provider of ebooks (electronic copies of printed books PDF format), available 24 hours a day, 7 days a week. eBook Collection has an easy-to-use search interface. You will be prompted to login with your 12-digit Library User ID to access these e-books from off-campus. Please see our Tutorials on eBook Collection from EBSCOhost for more information.

• Administrative Assistant's and Secretary's Handbook, 3rd Edition, 2007, by James Stroman.
• Business Math Demystified, 2006, by Allan G. Bluman. Also available in print; see below.
• The First-time Manager, 5th Edition, 2005, by Loren B. Belker & Gary S. Topchik.
• Getting Organized At Work: 24 Lessons to Set Goals, Establish Priorities, and Manage Your Time, 2005, by Kenneth Zeigler.
• Guide to Good Business Communications: How to Write and Speak English Well in Every Business Situation, 5th edition, 2009, by Michael Bennie.
• Managing Records As Evidence and Information, 2001, by Richard J. Cox.
• Touch Typing in Ten Hours: How to Use the Essentials of Microsoft Word 2007, 3rd Edition, Rev, 2009, by Ann Dobson.
• What to Say to a Porcupine: 20 Humorous Tales That Get to the Heart of Great Customer Service, 2008, by Richard S. Gallagher.

Visit our eBook Collections for links to eBook Collection from EBSCOhost and other e-book collections. Please note that books that are still protected by copyright may not be available online in full-text from the free sources.

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LOCATIONS OF OFFICE ADMINISTRATION RESOURCES IN THE LIBRARY:

Office Administration-related topics can be found in resources located in these Library of Congress call number ranges:

• HF5546 to HF5548.6 - Office management.
• HF5691 to HF5716 - Business mathematics.
• HF5717 to HF5734.7 - Business communication.
• HF5735 to HF5746 - Business records management.
• Z49 to Z51.5 - Typewriters. Typewriting. Keyboards. Keyboarding.
• Z52 to Z52.5 - Word processing.

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SELECTED BOOKS IN THE LIBRARY:

• Business and Management Communication: A Guide Book, 2001.
  Call number: HF 5718 .B778 2001
• Business Math Demystified, 2006.
  Call number: HF 5691 .B666 2006; also available as an e-book, see above.
• Entrepreneur Magazine's Ultimate Book of Business Letters, 2007.
  Call number: HF 5721 .K54 2007
• Keyboarding & Formatting Essentials: Lessons 1-60: Microsoft Word 2007, 2nd Edition, 2008.
  Call number: Z 49 .A31 K523 2008

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ONLINE RESOURCES:

• IAAP: International Association of Administrative Professionals
  While membership is required for full benefits, this organization offers some resources at no cost; see "Careers" and "Research/Trends" for some useful information.
• Office and Administrative Support Occupations, of the Occupational Outlook Handbook, 2010-11 Edition from the United States Dept. of Labor, Bureau of Labor Statistics, provides information on the nature of the work, job outlook, earnings, and more, for numerous occupations related to office administration including customer service representatives, secretaries and administrative assistants, and more.

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